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Accessibility

The Irish Aviation Authority is committed to ensuring digital accessibility for all users, in accordance with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. We aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive and user-friendly experience.

Compliance Status

Our website is compliant with WCAG 2.1 Level AA standards. 

Non-Accessible Content

Despite our efforts to ensure accessibility, some content may not yet be fully accessible:

PDF Documents: Some of our PDF documents may not be fully accessible to screen reader software. Alternative formats can be provided upon request. Email media@iaa.ie to request support.

Please note that you can resize text using your browser.

  • For Internet Explorer or Mozilla Firefox, select Zoom from the View menu
  • For Chrome, go to the spanner icon and change the zoom options
  • Or hold the Control key and use the scroll wheel on your mouse
  • If you are using another browser, please refer to your browser help to learn how to resize text

Current technologies

  • The website uses W3C (World Wide Web Consortium) technologies, wherever possible
  • Pages validate as XHTML 1.0 Transitional and CSS level 2.1, ensuring that they work with a wide variety of browsers
  • The site also makes use of the following non-W3C technologies:
  • Portable Document Format (PDF): Certain documents on this site are available only in this format, which requires you to download and install the free Adobe Acrobat Reader software

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or require assistance, please contact us at media@iaa.ie.

If you contact us, we will acknowledge you within 5 working days. We will follow up with a response within 20 working days to general correspondence.

If you are not satisfied with our response to your accessibility-related query, you can make a complaint against the IAA using our complaints form.

Irish Aviation Authority Access Officer

At the Irish Aviation Authority we strive to provide a helpful and accessible service to all our customers. Under the Disability Act 2005, the Irish Aviation Authority is required to appoint an Access Officer. The Access Officer is responsible for arranging and co-ordinating assistance when requested, to persons with disabilities accessing our services.

Should you or someone you know have any difficulties accessing our services, please contact the Access Officer at by phone on +353 (0)1 603 1104 or email at help.corporateservices@iaa.ie 

If you prefer writing in to us, our postal address is: The Times Building, 11-12 D'Olier Street, Dublin 2. D02 T449.

Preparation of this Accessibility Statement

This statement was last reviewed on 7th March 2025. We conduct regular assessments to ensure ongoing compliance with accessibility standards.